Identification
- the merchant (Computerwares Ltd) is identifiable by the cardholder at any time
- the merchants full postal address is given whenever an order is made

Customer contact address
- The contact email address is write2cwl-ebiz@btconnect.com and is available for at least 90 days after each transaction

Description of goods/services
- An accurate description and pricing (including currency) for all goods/services are available to consumers before purchase

Billing Descriptor
- The billing descriptor is to be "Purchases will appear on your card statement as CWL eBIZ - MEDWAY."

Privacy Policy
- credit card details will be handled securely to ensure confidentiality
- SSL encryption is employed to ensure sensitive data is protected

Terms & Conditions

- Refunds will only be made if item(s) are not received within 7 working days.
- Returns in the first instance should be sent to the main retailer which will be made available on request. Please note that goods are not stored or kept at this address.
- Cancellations will incur a fixed £2.00 penalty.

Debiting time of the cardholder
- The cardholder will only be debited when the goods have been delivered or the service has been rendered completely

Promise of immediate execution of orders
- We will send an email to the customer no later than one day after receipt, confirming the order
- If the goods are not immediately available, the customer will immediately be informed of the delivery times

Integration of the VISA/MasterCard logos
- The logos of the credit card companies are integrated in an appropriate form
- The appearance are not being displayed such that they are at disadvantage to other means of payment

Shipping policy/delivery facilities
- We ship in accordance with each country's regulations

Legal restrictions
- It is the cardholder's responsibility to observe the national law of the cardholder's country regarding possible lottery and gambling prohibitions. In case of doubt, the cardholder must assure himself/herself

Underage gaming
- Online gaming is only permitted for adults
- Minors are prevented from participating in any game by means of age/ID verification

Provision of rules
- We will provide the cardholder with the rules of any game or competition

Additional Terms and Conditions
- This website is wholly owned and operated by Computerwares Limited